Information

At The Alternative Cleaning Solution, we believe in transparency and answering all your questions to provide the best service. Dive into our FAQs to understand how we deliver superior cleaning with a personal touch, saving you money by cutting out the middleman.

Frequently asked questions

Welcome to The Alternative Cleaning Solution! We're here to offer a refreshing approach to home cleaning in Phoenix, Arizona. As an independent service, we cut out the middleman, ensuring you get exceptional quality and personalized attention without the extra cost. We believe in clear communication and building lasting relationships through trust and reliability. Below you'll find answers to our most common questions.

What does a standard cleaning service include?

Our standard cleaning service at The Alternative Cleaning Solution is comprehensive. It typically covers dusting all surfaces, vacuuming/mopping floors, cleaning bathrooms (toilets, showers, sinks), and tidying up kitchens (wiping counters, sink, exterior of appliances). We focus on high-traffic areas and common living spaces. For a detailed list or to discuss specific needs, please contact us.

How do I book a cleaning service, and what happens on the first cleaning day?

Booking with The Alternative Cleaning Solution is simple! You can easily reach out to us via phone at [[phonenumber]], email at [[email]], or through our website's Contact Us Today page. We'll discuss your specific needs and provide a transparent quote. On the day of your first cleaning, our goal is to understand your preferences thoroughly. We'll arrive promptly at the scheduled time, introduce ourselves, and walk through your home with you to ensure all details are covered. You can expect a professional, efficient, and meticulous cleaning, leaving your home sparkling.

Do I need to provide cleaning supplies or equipment?

The Alternative Cleaning Solution typically provides all necessary high-quality cleaning supplies and equipment. If you have specific products you prefer we use or certain sensitivities, please let us know when booking, and we will gladly accommodate your requests.

What if I need to reschedule or cancel an appointment?

We understand that plans can change. We kindly request at least 24 hours' notice for any rescheduling or cancellations. This allows us to adjust our schedule accordingly and ensures we can continue to provide flexible service to all our clients. Please contact us directly to make any changes.

How is The Alternative Cleaning Solution different from larger cleaning companies?

As an independent cleaner, The Alternative Cleaning Solution offers a distinct advantage over bigger companies. We cut out the overhead and administrative costs of larger corporations, meaning you get premium quality cleaning without the 'middleman' markup, saving you money. You also benefit from consistent, personalized service from the same dedicated professional, ensuring a higher level of attention to detail and a cleaner who truly understands your home's needs. We're directly accountable to you, fostering a relationship built on trust and exceptional results.

How do you ensure the safety of my home and the reliability of your service?

Client trust and home safety are paramount to The Alternative Cleaning Solution. As an independent cleaner, I build a direct relationship with each client, ensuring consistent communication and understanding. I am fully insured for your peace of mind and handle your belongings with the utmost care and respect. Reliability is built on punctuality, thoroughness, and delivering on our promises every single time. You're working with a dedicated professional committed to earning and maintaining your trust.

What areas do you serve in Phoenix, Arizona?

We proudly serve various neighborhoods within Phoenix, Arizona, and surrounding areas. Please contact us with your specific location, and we'll confirm our availability for your address.

Are your cleaning products environmentally friendly?

We prioritize the health of your home and the environment. We primarily use eco-friendly and non-toxic cleaning products that are effective yet safe for your family and pets. If you have any specific concerns or preferences regarding cleaning solutions, please let us know.

Ready for a sparkling clean home?

Discover the difference an independent cleaner can make for your Phoenix home. With The Alternative Cleaning Solution, you get personalized service, exceptional quality, and transparent pricing without the corporate overhead. Let us tailor a cleaning plan that fits your needs and budget. We're glad you're here to experience the alternative.